My Resume
Download a copy here.

Experience

Freelance Music Critic, From the Intercom
Remote | Feb 2021 — Apr 2022

• Reviewed 9 releases by Asian artists (singles, EPs and albums) and conducted 7 interviews (see samples here).
• Collaborated with team of six to organize a successful fundraiser for the SXSW 2022 festival.
• Covered the 2022 SXSW Music Festival and interviewed Kishi Bashi (violinist and singer-songwriter) and Elephant Gym (Taiwanese math rock band).

Freelance Copywriter and Copyeditor, Culture Flipper Inc.
Remote | Mar 2020 — Jun 2020

• Wrote sharp, engaging copy for marketing texts including press releases, advertisements and South Korean TV show synopses.
• Collaborated with bilingual translators, copyeditors, and project coordinators to deliver high-quality results under tight deadlines.
• Contributed unique titles for unreleased shows imported from South Korea and wrote rationales to support creative decisions.

Freelance Content and Technical Writer, AdvisorSmith
Remote | Oct 2019 — Feb 2020

• Wrote 6 data-driven pieces on industry and job market trends and 4 technical pieces on types of insurance small business owners need.
• Performed in-depth research on economic data, demographic trends and business insurance to deliver accurate, authoritative content.
• Communicated with editor and asked questions when confused to translate complex insurance concepts into accessible language.

Marketing Communications Specialist, Orchestrade Financial Systems
San Mateo, CA | Feb 2019 — May 2019

• Wrote, edited and proofread text for outbound marketing content, including a 12-page fintech white paper and a client survey brochure.
• Collaborated with design and business leads in New York and Paris to create and organize a 20-page company newsletter for employees.
• Conducted keyword and competitive research to identify business weaknesses and refine target audience messaging for sales purposes.

Quality Assurance Engineer, Orchestrade Financial Systems
San Mateo, CA | Nov 2017 — Feb 2019

• Tested and resolved 200+ tickets for bugs reported by developers and enhancement requests issued by clients.
• Collaborated with software developers and business analysts to prepare and deliver 2-3 software releases for clients every week.
• Managed 30+ automation test suites for completion speed and health and reported issues to support and development teams.
• Implemented self-written standardization guidelines to improve project workflow and company-wide communication.

Publishing Intern, Red Hen Press
Pasadena, CA | Jul 2017 – Sep 2017

• Managed e-book and trade paper databases for poetry, fiction and non-fiction works.
• Composed personalized emails and letters to guests and donors for upcoming events.
• Worked with editorial, production, publicity, and social media interns to prepare for poetry readings and book launches.
• Maintained presentable office environment and performed administrative tasks, such as filing and scanning, when necessary.

Blog Writer, Northwestern University
Seoul, South Korea | Jun 2015 – Aug 2015

• Wrote 3 articles on society and culture for Politics & Policy blog at Northwestern (now defunct) while studying abroad at Yonsei University in South Korea.
• Conducted research on South Korean events to attain relevant topics for blog posts.

Education

B.A. in Sociology, Minor in Asian American Studies | Northwestern University
Evanston, IL | 2012 – 2016

• Penned a senior thesis on Chinese-American attitudes toward mental illness that was awarded with distinction by the Sociology Department.
• Wrote 7 articles for campus magazines, including The Daily Northwestern, NU Asian Magazine, and Politics & Policy.
• Studied abroad at Yonsei University in South Korea summer after junior year.
• Served as the Communications Chair for Asian Pacific American Coalition during sophomore year.

Certifications

Certified Professional Technical Communicator from APMG International
Acquired January 2021 | View Certificate

SEO Fundamentals from Coursera
Acquired January 2020 | View Certificate

Google Analytics for Beginners from Google Analytics Academy
Acquired September 2022 | View Certificate

Email Marketing Certification from HubSpot
Acquired January 2021 | View Certificate

Social Media Marketing Certification from HubSpot
Acquired November 2020 | View Certificate

Inbound Sales Certification from HubSpot
Acquired October 2020 | View Certificate

Languages

English, Japanese, Korean, Mandarin, Cantonese