Freelance Music Critic, From the Intercom
Remote | Feb 2021 — Apr 2022
- Reviewed 9 releases by Asian artists (singles, EPs and albums) and conducted 7 interviews (see samples here).
- Collaborated with team of six to organize a successful fundraiser for the SXSW 2022 festival.
- Covered the 2022 SXSW Music Festival and interviewed Kishi Bashi (violinist and singer-songwriter) and Elephant Gym (Taiwanese math rock band).
Freelance Copywriter and Copyeditor, Culture Flipper Inc.
Remote | Mar 2020 — Jun 2020
- Wrote sharp, engaging copy for marketing texts including press releases, advertisements and South Korean TV show synopses.
- Collaborated with bilingual translators, copyeditors, and project coordinators to deliver high-quality results under tight deadlines.
- Contributed unique titles for unreleased shows imported from South Korea and wrote rationales to support creative decisions.
Freelance Content and Technical Writer, AdvisorSmith
Remote | Oct 2019 — Feb 2020
- Wrote 6 data-driven pieces on industry and job market trends and 4 technical pieces on types of insurance small business owners need.
- Performed in-depth research on economic data, demographic trends and business insurance to deliver accurate, authoritative content.
- Communicated with editor and asked questions when confused to translate complex insurance concepts into accessible language.
Marketing Communications Specialist, Orchestrade Financial Systems
San Mateo, CA | Feb 2019 — May 2019
- Wrote, edited and proofread text for outbound marketing content, including a 12-page fintech white paper and a client survey brochure.
- Collaborated with design and business leads in New York and Paris to create and organize a 20-page company newsletter for employees.
- Conducted keyword and competitive research to identify business weaknesses and refine target audience messaging for sales purposes.
Quality Assurance Engineer, Orchestrade Financial Systems
San Mateo, CA | Nov 2017 — Feb 2019
- Tested and resolved 200+ tickets for bugs reported by developers and enhancement requests issued by clients.
- Collaborated with software developers and business analysts to prepare and deliver 2-3 software releases for clients every week.
- Managed 30+ automation test suites for completion speed and health and reported issues to support and development teams.
- Implemented self-written standardization guidelines to improve project workflow and company-wide communication.
Publishing Intern, Red Hen Press
Pasadena, CA | Jul 2017 – Sep 2017
- Managed e-book and trade paper databases for poetry, fiction and non-fiction works.
- Composed personalized emails and letters to guests and donors for upcoming events.
- Worked with editorial, production, publicity, and social media interns to prepare for poetry readings and book launches.
- Maintained presentable office environment and performed administrative tasks, such as filing and scanning, when necessary.
Blog Writer, Northwestern University
Seoul, South Korea | Jun 2015 – Aug 2015
- Wrote 3 articles on society and culture for Politics & Policy blog at Northwestern (now defunct) while studying abroad at Yonsei University in South Korea.
- Conducted research on South Korean events to attain relevant topics for blog posts.
B.A. in Sociology, Minor in Asian American Studies | Northwestern University
Evanston, IL | 2012 – 2016
- Penned a senior thesis on Chinese-American attitudes toward mental illness that was awarded with distinction by the Sociology Department.
- Wrote 7 articles for campus magazines, including The Daily Northwestern, NU Asian Magazine, and Politics & Policy.
- Studied abroad at Yonsei University in South Korea summer after junior year.
- Served as the Communications Chair for Asian Pacific American Coalition during sophomore year.
Certified Professional Technical Communicator from APMG International
Acquired January 2021 | View Certificate
SEO Fundamentals from Coursera
Acquired January 2020 | View Certificate
Google Analytics for Beginners from Google Analytics Academy
Acquired September 2022 | View Certificate
Email Marketing Certification from HubSpot
Acquired January 2021 | View Certificate
Social Media Marketing Certification from HubSpot
Acquired November 2020 | View Certificate
Inbound Sales Certification from HubSpot
Acquired October 2020 | View Certificate
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